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Finding Mental Health Services

Frequently-asked questions about finding help

Finding just the right mental health services and understanding the limits of insurance coverage can be challenging. Mental Health America has some answers to frequently-asked questions about accessing mental health services:

Mental Health America FAQ

Louisville Metropolitan Area

If you have an emergency, visit the Emergency Room of a hospital, call 911, or call the Crisis and Information Center :

(502) 589-4313
or 1-800-221-0446
TDD-(502) 589-4259
or 1-877-589-4259

For routine or urgent care, Seven Counties Services is the state's regional mental health center for Metro Louisville and the counties that surround Jefferson . For an appointment, call:

(502) 589-1100 or 1-800-264-8799

TDD (502) 589-4259

Several non-governmental organizations provide services and supports for adults with severe mental illnesses. In addition to SCS they are:




Across Kentucky

Kentucky has fourteen regional mental health centers (Seven Counties Services is our local one) with offices in most counties. Find telephone numbers (including TTY) for appointments and urgent care listed by the county listed by the KY Department for Behavioral Health here .

Many of the regional mental health centers have websites, and you can find them here .

Finding help elsewhere in the United States

Mental Health America suggests ways to find treatment resources here .

Professional services through your health insurance

If you have health insurance, state and national parity laws require similar benefits for physical and mental health services. Your insurance company often contracts with a “behavioral health” company for access to a network of mental health professionals; the call-center number is usually on the back of your insurance card. If not, call your insurer. You may also want to find a professional using the MHA “find treatment” website or by networking with your friends and colleagues; when calling for an appointment, ask if your insurance can be accepted.

Other resources

The Kentucky Division of Protection and Advocacy provides information and services to people with mental illnesses who are having difficulties navigating the system or are have complaints about their treatment. Message line & TTY: 1/800-372-2988 & 1/502-564-2967.


MHA-Northern Kentucky

Kentucky Department for Behavioral Health, Development and Intellectual Disabilities